5 Chatbase Alternatives in 2024: No-code tools to building a GPT-powered AI Assistant trained on your data

Are you looking for a no-code tool to create an AI Assistant for your website trained on your data? While Chatbase was one of the first one "custom ChatGPT for your website" solutions on the market and is one of the more famous, there are currently many solutions available on the market. In this article, we are sharing a list of 5 other tools that you can use to create a custom ChatGPT for your website, describing what their are good for.

What is "custom ChatGPT"?

A "custom ChatGPT" (also knows as GPT wrapper) is a ChatGPT-like AI Assistant that is trained using your website data, PDFs, or other content. Those AI Assistants trained on your data can give answers that are more specific and useful for your business or audience. It’s like a smarter version of ChatGPT that’s built to work with your information. Many businesses are looking for tools like this right now to provide better customer support and improve their response times and customer satisfaction.

What to consider when choosing a platform o build custom ChatGPT?

Creating a great AI assistant isn’t just about features - it’s about having the right tools to understand your users and manage your data effectively. Our team has been building AI Assistants since 2018, having worked with various tools here are are recommendations on key factors to consider when choosing a chatbot development platform:

• Analytics and Logs: Look for platforms that provide analytics tools and conversation logs. These will help you understand your users, refine responses, and improve your AI assistant’s performance.

• Data Management: Choose a tool that helps you organize and clean your data. Poor-quality data leads to poor results (garbage in, garbage out), so proper data handling is essential.

• Integrations: Ensure the platform integrates with your existing communication channels. For example, if users contact you through WhatsApp, the tool should allow you to create an AI assistant that works directly within WhatsApp.

• Pricing: Evaluate the cost and make sure it aligns with your goals. Calculate how much time and money you currently spend on customer support and ensure the platform saves you time and reduces costs effectively.

By focusing on these points, you can create a powerful and efficient AI assistant that meets your needs and enhances your customer experience.

Chatbase

Chatbase was one of the first GPT wrappers on the market. With Chatbase, users can train chatbots on their own data, ensuring accurate and personalized responses for their audience. It offers features like easy data integration, various LLM model support and multi-channel support.

Key Features:

• Auto-Retrain: Automatically keep your chatbot updated and synced with your latest data.

• Whitelabel: Remove Chatbase branding and use your own custom domain.

• Integrations: Connect with platforms like Slack, WhatsApp, Zapier, Wix, Framer, Bubble, WordPress, Instagram, Messenger, Weebly, Webflow, and Shopify.

• Advanced analytics: Chatbase provides detailed insights into chat logs, including user feedback sentiment and key topics.

• LLM Model Support: Choose from a range of AI models, including GPT-4o, Claude 3.5 Sonnet, and Gemini 1.5 Pro.

• Lead Collection: Prompt users to provide their name, email address, or phone number when they open the chatbot.

• Notifications: Configure email notifications to receive chat records from your bot.

• Collaboration: Invite team members to collaborate on Chatbase projects.

Ideal For:

Businesses that need a simple FAQ chatbot and prioritise white label branding.

Pricing: 

Free access! Monthly subscription starting $19 per month.

Our thoughts:

Chatbase offers a solid set of basic features for building custom AI chatbots, but our favourite feature is its analytics and conversation logs. The platform provides detailed insights into chat logs, including feedback sentiment and key topics, which are very useful for understanding user interactions. However, Chatbase falls short in helping users turn these insights into actionable improvements - many users who don't have expertise in building AI Assistants will struggle to apply these findings to refine prompts or manage their data effectively.

Quickchat AI

Quickchat AI is another great platform for building AI Agents. Quickchat AI allows you to build and customise your own AI Assistant to automate customer support, sales, and much more.

Key Features:

• Integrations: Quickchat AI can be easily integrated with websites, apps, and various external platforms: Intercom, Zendesk, Hubspot, Discord, Telegram, Facebook Messenger, WhatsApp, Drupal, Slack. 

• Continuous Learning: The AI assistant can learn from interactions and improve its performance over time

• Quick Settings: Length, Creativity, Links, translations. 

Pricing:

7-day free trial

What sets Quickchat AI apart?

• Provides the option to choose from various predefined tones of voice.

• Facilitates smooth handoff to human agents.

• Allows you to track the sources of responses.

• Offers unlimited AI messages.

  
  

Our thoughts:

Quickchat.ai is a great AI platform that stands out for showing the sources of its answers, helping to monitor (although manually) LLM hallucinations and ensuring more reliable responses. We also like the ability to set link priorities, which enhances the relevance of information provided by the assistant. Quickchat.ai offers some great features for data management, but there’s still manual work required from users to clean and manage the data effectively. Many users might not know how to handle contradictions in the data, ensure it stays up to date, or maintain consistency across their knowledge base. While the platform provides helpful tools, there's room for improvement in automating these tasks for a smoother experience.

Aidbase

Aidbase is a comprehensive support solution designed specifically for SaaS startups.

Key Features:

1. AI-Assisted Ticketing: Aidbase offers a custom ticket form to collect information from users and uses AI to assist with ticket handling

2. Unified Inbox: The platform provides a unified inbox for handling all incoming support emails and tickets in one place

3. Continuous Learning: Aidbase's AI learns not only from your knowledge base but also from all previous tickets, continuously improving its ability to provide accurate responses

By combining these features, Aidbase aims to provide a complete support ecosystem that helps SaaS startups reduce time spent on user support and focus more on growing their business. 

Pricing:

7-day free trial on all plans.

SiteGPT

SiteGPT is an AI-powered chatbot tool designed to create personalized chatbots that are trained directly on a website’s content.

Key Features:

• Email Summaries: Receive concise reports of chatbot interactions via email.

• Content Integrations: Seamlessly integrate with platforms like Dropbox, Google Drive, OneDrive, SharePoint, Gitbook, Zendesk, Box, Notion, and Freshdesk.

• Quick Prompts: Set up pre-defined prompts for frequently asked questions, making it easier for users to interact with the chatbot.

• Lead Generation: Capture visitor details during conversations, helping to build potential lead lists.

• Continuous Learning: Offers ongoing retraining tools to ensure chatbots stay updated with new information or changes in business strategies.

Pricing:

SiteGPT currently only has an Enterprise pricing plan

What sets SiteGPT apart?

SiteGPT is uniquely trained on a company’s website content, enabling it to provide highly accurate and relevant responses based on that specific information.

Chatbotly

Of course, we can't overlook our very own product - Chatbotly. Chatbotly is a no-code platform that allows you create smart AI Assistants trained on your custom data. With a twist, we help you by guiding you through the process, making sure you make the best use of the features.

Key Features:

• Integration with Multiple Platforms: Easily integrate with Telegram, websites, and WhatsApp to engage customers across various channels.

• Smart Human Handover: AI Assistants created with Chatbotly know when to reffer a conversation to a human agent, ensuring smooth and efficient interactions.

• Data Analytics: View the sources of your data, helping you track and verify the information your chatbot uses to respond.

• Smart Full Setup Service: We handle the complete setup, focusing on prompt engineering and data management, and provide training to ensure your team can use the platform effectively.

  
  

Why Chatbotly?

Setting up a truly effective AI Assistant goes beyond just providing platform features—it requires expertise in prompt engineering and data management. At Chatbotly, we don’t just give you access to a platform; we offer a full setup service tailored to your specific needs. Our team handles the entire setup process for you, focusing on perfecting prompts and managing data to ensure your AI Assistant delivers optimal performance.

Once everything is up and running, we provide short, focused training to guide your team in using the platform to its full potential. We’ll teach you how to leverage all the great features, manage your data effectively, and apply the best practices for prompt engineering. With Chatbotly, you not only get a powerful tool but also the knowledge and support to make sure it works seamlessly for your business.